I have been working in the IT industry for about 15 years, most of which at the consumer support level. At the corporate level I currently support one of the largest Tech Benches in the United States. Part of my role includes technical support, training, documentation, tool development and toolset creation. Prior to my current job I worked for Geek Squad on the MRI Development Team which develops the toolset required by it’s agents to fix their customers computers. Having worked for the largest Tech Benches at many different levels for 13 years, I am sympathetic to the average consumers needs from their computer and the techs role in support.
OS Attack is an operating system centered blog designed for both hard core geeks and those with limited knowledge of operating systems. We cover all types of operating systems but have a focus on OS’s for computers, smartphones, embedded devices and the cloud.